Refund policy

Return or exchange:

  • 30 days right of withdrawal applies from the day you received the goods.
  • In case of return, the value of the products will be refunded.
  • Shipping costs are not refunded in case of return.
  • 60 SEK shipping fee is charged for return shipping. This amount is deducted from the total amount refunded for the products.


Complaints:

  • In case of complaint, the entire amount including shipping will be refunded, or a new product will be sent out free of charge, depending on the customer's wishes.


Email the following to order@supporterart.com:

  • Clear message if you wish to return, complain or exchange the goods.
  • Full name
  • Email address where the purchase was registered
  • Order number
  • Article number of the items you want to return


You will then receive a message from us and do this:

  • Send the goods back to the return address specified in the email.
  • Use the same or equivalent packaging that the goods came in.
  • After an approved return, we will make the refund.